Privacy Policy

This policy explains what information Web Excel collects when you use this website or work with us, why we collect it, and what you can ask us to do with it.

Who we are

Web Excel is a performance marketing agency based in Surat, Gujarat, India. We manage Google Ads and Meta Ads campaigns for businesses. In this policy, "we", "us" and "our" mean Web Excel. "You" means anyone visiting this website or enquiring about our services.

What we collect

We only collect what we need to reply to you and run your campaigns.

Information you give us

• Your name
• Your phone or WhatsApp number
• The type of business you run
• Your approximate monthly ad spend range
• Anything else you choose to tell us by phone, email or WhatsApp

Information collected automatically

• Basic technical data such as browser type, device type, approximate location and the pages you viewed
• Cookies and similar technologies used by analytics and advertising tools (see below)

Information we access as your agency

If you become a client, you may give us access to your advertising accounts, website analytics, store or CRM. We access these only to do the work you have engaged us for. These accounts remain in your name and under your ownership at all times.

Why we collect it

• To reply to your enquiry and prepare a free ad audit
• To provide, manage and report on the services you have engaged us for
• To improve this website and understand which pages are useful
• To meet legal, accounting and tax obligations

We do not sell your personal information to anyone, and we do not share your contact details with other businesses for their marketing.

Cookies and third-party tools

This website may use cookies and tracking technologies from third parties, including Google (Google Analytics, Google Ads) and Meta (Facebook, Instagram). These providers may set their own cookies and process data under their own privacy policies. The Google Maps embed on our office section is served by Google and is subject to Google's privacy policy.

You can block or delete cookies in your browser settings. Some parts of the site may work differently if you do.

Who we share information with

We share information only where it is necessary:

• With advertising and analytics platforms in the course of running your campaigns
• With service providers who help us operate, such as hosting, email and messaging tools
• With professional advisers, or where we are required to by law

How long we keep it

We keep enquiry details for as long as needed to follow up and, if you become a client, for the length of our engagement plus the period required for tax and accounting records. After that we delete or anonymise it.

How we protect it

We use reasonable technical and organisational measures to protect your information and limit access to the people who need it. No method of transmission or storage over the internet is completely secure, so we cannot promise absolute security.

Your rights

You can ask us to:

• Tell you what personal information we hold about you
• Correct information that is wrong or out of date
• Delete information we no longer need to keep
• Stop contacting you for marketing purposes

Email hello@web-excel.com and we will respond within a reasonable period. We handle personal data in line with applicable Indian law, including the Digital Personal Data Protection Act, 2023.

Children

This website and our services are meant for businesses. We do not knowingly collect personal information from children.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed.

Contact us

Web Excel, Maruti InfoSoft, Surat, Gujarat 395006, India
Email hello@web-excel.com · Phone +91 99044 82945